Connecting a Bot
Connecting a Bot
Your Telegram bot is the interface between your customers and your store.
Prerequisites#
You need a bot token from @BotFather. Each bot can power one Telemerx store.
Providing the token#
During onboarding — or later under Settings → Bot — paste your token. Telemerx validates it and automatically points the webhook to our servers.
One connection at a time
Don't use the same bot token with another service (such as a polling bot) while it's connected to Telemerx. Telegram allows only one webhook or one polling connection per bot at a time.
Automatic security#
When you connect a bot, Telemerx hardens it for you. We:
- Generate a unique cryptographic secret for the webhook.
- Register the webhook with Telegram using that secret.
- Verify the signature on every incoming update.
This prevents attackers from spoofing updates to your bot.
Rotating and reconnecting#
If a token is ever compromised, generate a new one in @BotFather and update it in Settings. Telemerx re-registers the webhook and rotates the secret automatically.