Connecting a Bot
A Telegram Bot is the interface between your customers and your store.
Prerequisites
You need a bot token from @BotFather.
Providing the Token
During the onboarding process (or in Settings > Bot), paste your token. Telemerx will automatically sets the webhook to point to our servers.
Important
Do not use this bot token with other services (like polling bots) while it is connected to Telemerx. Telegram allows only one webhook OR one polling connection at a time.
Security
Telemerx mandates webhook security. When you connect your bot, we automatically:
- Generate a unique cryptographic secret.
- Register your webhook with Telegram using this secret.
- Enforce signature verification on every incoming update.
This prevents malicious actors from spoofing updates to your bot.